27 September 2023
Digital Event
Focus on Talent
Date & Time
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Wednesday, 27 September 2023
from 10:00 to 11:00
Location
- Digital Event
Talent attraction and retention has become perhaps the most critical challenge for the global financial services industry. In today’s fast-paced and ultra-competitive business landscape, offering the best environment to star employees who are of the right mindset and willing to grow their skills to further both the business and themselves is essential. Only firms who are ready to broaden their horizons and adapt their operations will emerge as winners in the long-term.
Our Focus On Talent brings together a bevy of experts from leading financial services firms to high-level recruiters to delve into this issue. We’ll discuss best practices as well as how companies are building resilience, while considering different dimensions of the future of work. We will also speak to leading recruiters about their observations on employee retention in an employment market characterised by a shortage of the best talent, and close the session with a deep dive into the value of apprenticeships with one of Europe’s foremost banks.
For sponsorship opportunities and information regarding the event, please contact: Tatjana Schaefer
Replay
Programme
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10:00
Welcome Address
Lynn Robbroeckx, Secretary General, Luxembourg for Finance
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10:05
Talent attraction in finance
Sally Nelson, Chief People Officer, Fidelity International
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10:15
The future of work in finance: how companies are adapting operations to attract and keep talent
Moderator: Jervis Smith, Country Managing Director, Vistra
Daniel Frank, COO, Baloise Assurances Luxembourg
Géraldine Hassler, Head of People & Culture, KPMG
Malcolm Horton, Director Talent Acquisition & Global Mobility, Linklaters London
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10:40
Ask a recruiter
Interviewer: Lynn Robbroeckx, Secretary General, Luxembourg for Finance
Gwladys Costant, Partner, GoToFreedom and Co-President, Fr2s
Andrew Notter, Partner, Anderson Wise
Agnieszka Zajac, Luxembourg Managing Partner, Odgers Berndtson
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10:55
Gaining qualifications via apprenticeships
Christine Wolff, Head of Talent & Development PB, CB, Region Germany & EMEA, Deutsche Bank
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11:05
Closing remarks
Lynn Robbroeckx, Secretary General, Luxembourg for Finance
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11:10
End of livestream
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Speakers
Gwladys Costant
Partner, GoToFreedom & Co-President, fr2s
Contact:
Coming from a family of businesswomen and being a graduate of the ICN Business School in Nancy, it was only natural for Gwladys Costant to choose entrepreneurship. Her first challenge? Developing Robert Walters Luxembourg from scratch. 6 years later, she established her first recruitment agency in Brussels and Luxembourg. As a founding partner, she dedicated herself to it for 6 more years.
In 2014, she decided to set up her own agency: GoToFreedom. For her, money isn’t a value; she prefers to focus on the advice and long-term vision she can offer her clients.
She shares this ethical and more human-centric vision of recruitment with other agencies of the fr2s (Federation for Recruitment, Search and Selection), the Luxembourgish recruitment federation created under the auspices of Fedil, of which she is a co-founder and co-president. Today, she makes her voice heard and rallies recruiters around her, ready to champion the attractiveness of the Luxembourg job market and the best practices of the profession.
Daniel Frank
Chief Operating Officer, Baloise Assurances Luxembourg
Contact:
With a Master’s degree in Economics and Business Administration from the Université Louis Pasteur in Strasbourg, Daniel Frank has over 30 years’ experience in the financial sector.
Beginning his career as Audit Manager and Chartered Accountant at Price Waterhouse in Luxembourg, Daniel Frank specialized in auditing investment funds, reinsurance companies and commercial enterprises. Then he joined Shell Luxembourgeoise as Business Analyst, before moving on to management positions within the company. On an interim basis, he was CFO of Sogecar S.A., then took on the role of CFO at Kuehne + Nagel, and was also Director of Kuehne + Nagel Investments Sàrl.
Daniel joined Baloise in Luxembourg in 2006 and held the position of Director of Internal Services until 2014. As a member of the Executive Committee, he headed various units, including finance (CFO), IT, human resources and logistics, as well as project management.
Since 2014, Daniel has been Chief Operating Officer (COO) of Baloise in Luxembourg, in charge of several specialties such as non-life operations, project management, digital strategy, logistics and business process improvement. He is also Director of Baloise Real Estate SA.
Malcolm Horton
Director of Talent Acquisition and Global Mobility, Linklaters
Contact:
Malcolm Horton is a Director at Linklaters based in London and responsible for all global recruiting, trainee development and globally mobility of talent across all practices and functions.
He started his career as an investment banker with JPMorgan based in NY, Caracas, Sao Paulo, Johannesburg and London over a span of 14 years. He continued his career as the Head of Global Recruiting and an HR Director with JPMorgan, Lehman Brothers and Nomura principally based out of London.
Malcolm currently supports Linklaters global development of its “People Value Proposition” while also addressing organisational design, target operating models and inclusive leadership.
He also serves as an executive coach to a number of senior executives looking to drive leadership and culture change in their organisations. Throughout his career Malcolm has focused on attraction and retention of diverse talent across dimensions across the globe.
Sally Nelson
Chief People Officer, Fidelity International
Contact:
In her role as Chief People Officer, Sally is responsible for overseeing the global Human Resources and Communications functions at Fidelity International. She focuses holistically on Fidelity employees’ experience, built upon a diverse, inclusive and meritocratic organisation underpinned by a culture of continuous self-improvement and effective talent management.
Sally is a member of the Global Operating Committee and supports the CEO on people matters and participates in the Remuneration Committee for FIL Limited and Eight Roads, a global proprietary investment firm backed by Fidelity where she plays an advisory role.
Prior to this Sally was Chief Administrative Officer and Chief of Staff for Fidelity International. Sally joined Fidelity in 1999 and prior to joining worked at PwC for 12 years in various senior roles within Human Resources in the Audit and Tax practices in the UK.
She is a fellow of the Chartered Institute of Personnel and Development and a qualified Executive Coach and holds practising certificates in MBTI, FIRO-B and Hogan. She graduated from Kings College London with a BA Hons in English in 1986 and obtained a PGCE in English in 1996 and is a qualified Secondary School teacher. Sally is a Trustee on the Board of Big Education and Chairs their People Committee. Big Education is a multi-academy trust that encompasses a movement focused on delivering a bigger, bolder vision of what education can be about.
Andrew Notter
Partner, Anderson Wise
Contact:
Andrew, an Anderson Wise Founding Partner, is a British national with nearly two decades of experience in human resources, in London, Brussels and Luxembourg.
In 2008, Andrew’s interests took him to Luxembourg, where he specialised in recruiting for the private equity and real estate investment sectors. Andrew advanced his career by managing the financial services and legal teams before gradually taking on all operational aspects of the business. He was the Managing Director of Badenoch & Clark Luxembourg, where he successfully grew the team from 14 to 26 people, specialising in recruiting for a variety of industries such as financial services, finance and accounting, human resources, legal, sales and marketing, engineering, construction, office, information technology, and executive search.
Andrew is currently the Chair of the British Chamber of Commerce and a Founding Member of the Business Club Luxembourg – United Kingdom, which is powered by the Luxembourg Chamber of Commerce and the Luxembourg Embassy in London. Andrew’s unwavering commitment to his profession is matched by his love of adventure. He enjoys snowboarding, running, and skiing with his young family, and he takes advantage of every opportunity to travel and visit his family in the United Kingdom, Canada, and Australia.
Lynn Robbroeckx
Secretary General, Luxembourg for Finance
Contact:
Lynn Robbroeckx is Secretary General at Luxembourg for Finance (LFF), the agency for the development of the financial centre.
She currently also serves as Secretary General of PROFIL, the Luxembourg Financial Industry Federation, and is a member of the board at the Luxembourg Sustainable Finance Initiative (LSFI) and LuxFLAG.
She holds a Master Degree in Sinology from the Catholic University of Louvain in Belgium and studied Chinese at Chengkung University in Taiwan.
Prior to joining LFF, Lynn served as Head of Communication at the Luxembourg Space Agency (LSA) and SpaceResources.lu initiative. She began her career at the Luxembourg Embassy in Beijing and later on worked for the world’s leading steel and mining company, ArcelorMittal, in China and London.
Jervis Smith
Country Managing Director, Vistra
Contact:
Jervis Smith was appointed Country Managing Director of Vistra Luxembourg in September 2019.
Being one of the senior managers at Vistra, Jervis brings extensive local and international experience in leadership and client management to our organisation. With more than 35 years of experience in the banking and finance industry, Jervis has considerable international expertise, especially in Banking.
Prior to joining Vistra, Jervis spent 25 years with Citi, most recently as Head of Investor Services, Luxembourg, where he managed the product and business development of investor services catered to banks, pensions, insurances and asset managers across the globe.
Previously, he was Head of Sales for APAC in Hong Kong, Global Head of Client Executives for Securities Services in London, Head of Financial Institutions for Managed Funds and the Middle East, and held other senior roles with financial institutions for the firm based in London and New York.
Jervis speaks both English and French fluently.
#vistra @Jervis Smith
Christine Wolff
Head of Talent & Development, Deutsche Bank
Contact:
Christine Wolff is Head of Talent & Development at Deutsche Bank based in Frankfurt and responsible for Corporate and Private Bank division as well as region Germany and EMEA.
Starting her career at Deutsche Bank more than 27 years ago, she initially gained valuable business experiences in various areas of the bank. After 6 years she followed her passion on leadership and people development and held various managerial roles within Human Resources at Deutsche Bank over the last 20 years.
In today’s fast changing environment and ongoing transformation of the global financial services industry she and her team of around 100 Talent & Development experts are passionate about working in close partnership with senior executives to enable leaders to lead the future and driving the diverse talent and succession management agenda.
This covers senior executive and organizational development as well as fostering early careers. For many consecutive years her team has been externally recognized as one of the best companies offering dual vocational training and dual studies in Germany.
Christine holds a diploma from the University of Hamburg. She is a qualified Senior Executive Coach and holds various certificates e.g. in Hogan, MBTI, LIFO and Tetra Map.
Agnieszka Zajac
Managing Partner Luxembourg, Odgers Berndtson
Contact:
Agnieszka is a Partner and Head of Odgers Berndtson’s Luxembourg office. With more than 15 years of executive search and talent management experiences, Agnieszka focuses on advising and recruiting board members as well as executive and non-executive professionals, working with clients active in finance, services, industry and public sectors. Prior to joining Odgers Berndtson in March 2018, Agnieszka spent more than 10 years working for local and international consulting firms based in Luxembourg and in Brussels. Agnieszka has a joint degree in Languages and Economics in Poland, and a post-university degree from the Poznan Economic Academy and the Rennes Management Institute in France. She accomplished the Aspiring Directors Program with INSEAD in 2018 as well as other executive programs focused on Innovation and Thought Leadership with INSEAD, Harvard Business School and MIT. Agnieszka is a part of the Global DE&I Council and NetZero workgroups at Odgers Berndtson and member of different local and global initiatives in the areas of DE&I and ESG. She speaks French, English and Polish.
For over 50 years, Odgers Berndtson has helped some of the world’s biggest and best organisations find the senior talent to drive their agendas. We deliver only executive top level recruitments, assessment and development to businesses and organisations varying in size, structure and maturity. We do that across over 50 sectors, whether commercial, public or not-for-profit and draw on the experience of more than 400 Partners and their teams in 67 offices and 35 countries.